NICHOLAS MCCOMAS
Broken Arrow,OK
Summary
I am reliable and dependable. I often seek out new responsibilities within a wide range of employment areas. I choose to take an active and dynamic approach to work and getting things done. Not only am I determined and decisive, but equipped with great social skills as well. These help me to identify and develop opportunities along with solving problems; all while taking the initiative and portraying an excellent amount of self-discipline. I love serving and living through my purpose, never hesitating to help when there is a need for a solution.
Overview
12
12
years of professional experience
Work History
Lead Server Trainer
Cheri Ann's Trattoria
Broken Arrow, OK
05.2018 - Current
- Trained and guided team members in server responsibilities, enhancing overall service efficiency and guest engagement.
- Managed routine cleaning and janitorial operations, contributing to overall cleanliness and organization of the premises.
- Managed competing priorities effectively to ensure timely completion of responsibilities in a dynamic environment.
- Assisted various customers by fostering a welcoming environment and delivering solutions with a cheerful attitude.
- Participated in high-level discussions and events alongside CEO to strengthen business partnerships and promote restaurant visibility.
- Reviewed identification documents to confirm eligibility for purchasing alcoholic products.
- Evaluated seating arrangements and service protocols to promote a safe and enjoyable dining experience for guests.
General Manager
Starbucks
Tulsa, OK
03.2019 - 2024
- Oversaw store operations, ensuring quality assurance and loss prevention protocols were effectively implemented.
- Assisted customers with cash transactions. Supported daily cash register operations. Handled cash deposits and reconciliations.
- Oversaw stock management and inventory maintenance processes.
- Curated high-quality beverages while fostering an inclusive and welcoming atmosphere.
- Assisted in preparing and thoroughly cleaning workspaces. Supported team members in maintaining cleanliness and organization. Contributed to overall operational efficiency through diligent cleaning efforts.
- Executed shift inspections to assess operational activities and address diverse concerns promptly.
- Addressed and resolved customer inquiries and concerns with efficiency.
- Assisted in evaluating employee skills and knowledge through regular assessments. Supported training and mentoring for individuals needing improvement in specific areas.
- Led strategic sales discussions to capture customer feedback and assess market trends. Oversaw initiatives to integrate customer insights into product development.
Booking Specialist / Concrete Laborer
Neighbors’ Decretive Concrete
Broken Arrow, OK
05.2014 - 09.2019
- Assessed and measured concrete quantities, ensuring precise levels to enhance product quality.
- Executed demolition and repair of outdated concrete surfaces.
- Facilitated training for new laborers on crew processes and safety protocols.
- Executed mixing, spreading, and patching of concrete to precise specifications.
- Executed physically demanding tasks, including lifting and transporting materials weighing over 70 pounds.
- Ensured compliance with safety and reporting procedures to maintain operational integrity.
- Developed intricate designs and stamps tailored to customer specifications, ensuring exceptional color coverage.
- Orchestrated landscape design and layout for client lawns, overseeing patio expansions and additional services.
Education
No Degree - General Studies
Arizona State University
Tempe, AZ03.2026
No Degree - Business Administration
University of North Georgia
Oconee, Watkinsville05.2020
Diploma - General Studies
Broken Arrow Highschool
Broken Arrow, OK01.2019
Skills
Professionalism
Training
Fast Learning
Capability
POS
Sales
Customer Service
Communication
Accountability
Detail Oriented
People empowering
Relentless
Personal Information
Title: Manager
Timeline
General Manager
Starbucks
03.2019 - 2024
Lead Server Trainer
Cheri Ann's Trattoria
05.2018 - Current
Booking Specialist / Concrete Laborer
Neighbors’ Decretive Concrete
05.2014 - 09.2019
Diploma - General Studies
Broken Arrow Highschool
No Degree - General Studies
Arizona State University
No Degree - Business Administration
University of North Georgia