Nicholas Craghead
Jefferson City,MO
Summary
Results-driven restaurant operations professional with 15+ years of experience leading teams, managing schedules, and controlling inventory. Strong background in budget forecasting, sales reporting, and staff training. Focused on improving service quality, labor efficiency, and day-to-day performance.
Overview
20
20
years of professional experience
Work History
General Manager
taco bell
Jefferson City, Missouri
05.2006 - Current
- Managed day-to-day restaurant operations, including scheduling, budgeting, and inventory control.
- Oversaw daily restaurant operations, assigning team duties to ensure efficient service.
- Reviewed labor needs and adjusted staffing for restaurant service demands.
- Scheduled employees to support dining room and kitchen coverage.
- Trained staff on service standards, sanitation, and guest relations.
- Monitored inventory levels and procured food, beverages, and supplies to meet demand.
- Enforced health code, safety, and cleanliness procedures.
- Resolved guest complaints and supported positive dining experiences.
- Maintained detailed sales records and daily shift reports.
AutoCAD Draftsman
Cohen Architectural Woodworking
st James, MO
01.2009 - 02.2010
- Prepared blueprints for Walmart solid surface tops.
- Conducted on-site measurements to ensure accuracy in field work.
- Assisted with cabinet and countertop construction.
- Addressed customer inquiries and service requirements to enhance satisfaction.
Education
Associate of Arts - Drafting Design
East Central Community College
Decatur, MS04-2009
Skills
- Restaurant operations
- Labor scheduling
- Inventory control
- Budget forecasting
- Sales reporting
- POS systems
- Safety procedures
- Team leadership
- Trend analysis
- Time management
- Staff development
Timeline
AutoCAD Draftsman
Cohen Architectural Woodworking
01.2009 - 02.2010
General Manager
taco bell
05.2006 - Current
Associate of Arts - Drafting Design
East Central Community College