Nicholas Dang
South Lyon,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Warehouse Packer/Assistant
The Stain Depot
Livonia, MI
05.2023 - 08.2024
- Labeled boxes, containers, and pallets for shipment purposes.fo
- Packaged and prepared products and materials for shipment.
- Moved merchandise from one area of the warehouse to another while adhering to company policies regarding time management and accuracy.
- Operated a variety of material handling equipment including electric pallet jacks, order pickers, and reach trucks.
Customer Service Representative/Fulmillment
Lowes Home Improvment
New Hudson, MI
04.2022 - 08.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
High School Diploma -
South Lyon High School
South Lyon, MI04-2021
Some College (No Degree) - Biochemistry
Grand Valley State University
Allendale, MISkills
- Oral and Written Communication
- Problem Solving
- Computer Literate
- Time management
- Leadership
- Customer Service Skills
Languages
Vietnamese
Limited
Timeline
Warehouse Packer/Assistant
The Stain Depot
05.2023 - 08.2024
Customer Service Representative/Fulmillment
Lowes Home Improvment
04.2022 - 08.2022
High School Diploma -
South Lyon High School
Some College (No Degree) - Biochemistry
Grand Valley State University
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