Nicholas Dewey
Jefferson
Summary
Results-driven professional with expertise in operational management, employee training, and workflow optimization. Proven ability to enhance team performance and streamline processes, leading to increased productivity and efficiency.
Overview
16
16
years of professional experience
Work History
Team Lead
Lake City Plating
Jefferson, OH
04.2023 - 03.2026
- Supervised daily workflows to ensure operational efficiency and adherence to quality standards.
- Trained team members on plating processes and safety protocols, enhancing overall team performance.
- Implemented process improvements that reduced downtime and increased productivity within the team.
- Coordinated with management to develop training materials for new employees, streamlining onboarding processes.
- Maintained compliance with industry regulations, ensuring a safe and efficient working environment for all staff.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Monitored equipment performance, identifying maintenance needs to prevent production delays.
General Manager
Ashtabula Yacht Club
Ashtabula, OH
10.2015 - 01.2023
- Directed daily operations to ensure high-quality service and member satisfaction.
- Implemented strategic initiatives to enhance operational efficiency and club revenue.
- Developed and executed training programs for staff, enhancing team performance and service delivery.
- Oversaw budget management, ensuring alignment with financial goals and resource allocation.
- Fostered relationships with vendors, negotiating contracts for supplies and services to optimize costs.
- Analyzed club performance metrics to identify trends and inform decision-making processes.
- Managed budget implementations, employee evaluations, and contract details.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Press Operator
Molded Fiber Glass
Ashtabula, OH
02.2010 - 06.2013
- Operated and maintained press machinery for optimal production efficiency.
- Monitored quality control processes to ensure product standards were met consistently.
- Trained new operators on equipment usage, safety protocols, and operational procedures.
- Streamlined workflows by implementing process improvements that enhanced output reliability.
- Collaborated with team members to resolve production issues and optimize performance metrics.
- Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
Education
Associate of Business Administration - Business Management
Fortis Institute
Girard, PA04-2012
High School Diploma -
Coral Springs High School
Coral Springs, FL06-2000
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quality control
- Workplace safety
- Schedule management
- Operations management
- Production monitoring
- Relationship building
- Employee training
- Workflow management
- Problem-solving
- Teamwork and collaboration
- Team supervision
- Daily workflow improvement
- Leading team meetings
- Flexible schedule
- Overseeing daily activities
- Evaluating employee work
- Safety processes and procedures
- Shift scheduling
- Team building
- Lean manufacturing
- Leadership
- Team assessment
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Team Lead
Lake City Plating
04.2023 - 03.2026
General Manager
Ashtabula Yacht Club
10.2015 - 01.2023
Press Operator
Molded Fiber Glass
02.2010 - 06.2013
Associate of Business Administration - Business Management
Fortis Institute
High School Diploma -
Coral Springs High School