Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
24
24
years of professional experience
Work History
Operations Manager
Moutain View Pella
01.2022 - 07.2025
Supervised operations staff and kept employees compliant with company policies and procedures.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Reduced turnaround time for project completion through effective resource allocation and team management.
Implemented quality control systems to boost overall product consistency and reliability.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Increased profit by streamlining operations.
Developed and implemented strategies to maximize customer satisfaction.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Facilitated smooth collaboration between departments through clear communication channels.
Developed and maintained relationships with external vendors and suppliers.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Senior Project Manager
Trautman & Shreve
08.2021 - 02.2022
Maintained schedules to meet key milestones at every project phase.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Mentored junior project managers and team members to enhance their skills and career growth.
Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
Managed budgets exceeding $70 million while effectively controlling costs through diligent financial oversight.
Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
Senior Project Manager
Murphy Company Mechanical Contractors & Engineers
01.2016 - 08.2021
Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Communicated project plans and progress to key stakeholders and project contributors.
Developed and maintained project budgets to control costs and meet organizational and project goals.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
Managed budgets exceeding $60 million while effectively controlling costs through diligent financial oversight.
Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
Project Manager
U. S. Engineering Company
10.2001 - 01.2016
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Managed budgets exceeding $30 million while effectively controlling costs through diligent financial oversight.