Automotive performance and racing
Nicholas Drake
Parts Specialist
Ocean View,HI
Summary
Experienced with managing parts inventory and ensuring seamless availability of components. Utilizes efficient inventory control techniques to maintain optimal stock levels. Knowledge of order processing and supplier coordination ensures timely and accurate parts distribution.
Overview
13
13
years of professional experience
Work History
Shop Manager
Jeff's Auto Service
San Carlos, CA
10.2012 - 05.2016
- Scheduling jobs, ordering parts, invoicing customers, and automotive diagnostic repairs.
- Oversaw daily shop operations ensuring compliance with safety and quality standards.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Trained and mentored staff in customer service best practices and technical skills.
Parts Specialist
Ocean View Auto Parts
Ocean View, HI
08.2016 - 03.2017
- Assist customers with auto parts at the counter and over the phone. Cash handling including closing out the day’s transactions.
- Provided exceptional customer service by assisting clients with parts inquiries and product selections.
- Processed orders efficiently using point-of-sale systems to ensure accurate transactions.
- Maintained organized inventory, facilitating timely restocking of auto parts and accessories.
Parts Specialist
Napa - Parts Center Hawaii
Kailua-Kona, HI
02.2025 - Current
- Managed inventory levels to ensure timely availability of parts for customer orders.
- Provided expert advice on automotive parts selection and compatibility to enhance customer satisfaction.
- Coordinated with suppliers to streamline procurement processes and reduce lead times.
- Trained new staff on product knowledge, inventory management systems, and customer service protocols.
Education
Diploma -
San Lorenzo Valley High School
01-1996
Automotive Technology
WyoTech
01-2007
Skills
- Detailed-oriented and reliable professional desiring an automobile assistant service manager position Eager to implement problem-solving techniques to strengthen the relationship between the dealership and clients Results-driven with years of experience in numerous areas within the automotive industry including technician, customer service, management, and leadership
- ASE certifications: A1 Engine Repair, A4 Suspension & Steering, A5 Brakes
- Warehouse operations
- Shipping and receiving
- Returns processing
- Packaging and labeling
- Sales support
- Stock control
- Parts identification
- Invoice processing
Interests
Timeline
Parts Specialist
Napa - Parts Center Hawaii
02.2025 - Current
Parts Specialist
Ocean View Auto Parts
08.2016 - 03.2017
Shop Manager
Jeff's Auto Service
10.2012 - 05.2016
Diploma -
San Lorenzo Valley High School
Automotive Technology
WyoTech