Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Duncan

Plano

Summary

Engaging associate with a Bachelor of Science in Finance & Marketing, committed to providing outstanding customer service and maximizing company performance. Focused on team support and customer relationship building. Persuasive and friendly individual, poised to consistently exceed performance standards and company targets. Possessing proven skills in promoting products, boosting revenue and effectively communicating recommendations.

Overview

4
4
years of professional experience

Work History

Territory Sales Manager

MarketSource-LG
Dallas
10.2024 - Current
  • supervised sales team in preparing product demonstrations and presentations.
  • Collected market intelligence to identify trends and competitor activities.
  • Participated in training sessions to learn about LG products and services.
  • Provided input on sales strategies to enhance overall performance.
  • Trained team members on customer service strategies and techniques.
  • Penetrated new markets by investigating competitor products, services, and trends.
  • Resolved customer complaints promptly by providing accurate information about products or services.
  • Discovered sales opportunities by showcasing products and services to interested clients.
  • Collaborated with marketing teams to develop campaigns that will drive more sales in the territory.
  • Led training sessions for sales representatives to enhance product knowledge and sales techniques.
  • Maintained direct personal contact with all assigned accounts and fostered relations with new ones.

Sales Specialist

Lowe's Home Improvement Stores
Plano
02.2023 - 10.2024
  • Effectively communicated the latest promotions, sales incentives, and rebates to customers.
  • Facilitated transactions between borrowers and vendors.
  • Ensured efficient tracking of inventory and coordinated delivery and installation processes.
  • Served effectively as a vendor liaison.
  • Executed daily assignments that demanded critical and analytical thinking, resulting in increased revenue.

Sales Associate

Lowes Home Improvement Stores
Lafayette
03.2022 - 12.2022
  • Provided excellent customer service.
  • Remained knowledgeable about current promotions, guidelines, policies, and security practices.
  • Managed inventory tracking, facilitated stock movement, and implemented product arrangement strategies to enhance sales performance.
  • Optimized revenue generation by encouraging cross-selling opportunities with related products.

Corporate Trainer/Tech Expert

AT&T
Lafayette
10.2021 - 03.2022
  • Educated team members on resource management and organizational efficiency methods.
  • Established clear expectations for employees prior to beginning any new program or process.
  • Enhanced sales training methods based on feedback provided by sales managers
  • Developed and fostered essential customer connections.
  • Assisted with company expansion and improvements.
  • Delivered compelling presentations of products and services to potential clients.
  • Followed-up with clients.
  • Managed transaction accounts effectively.

Education

Bachelor of Science - Finance/Marketing

University of Louisiana At Lafayette
Lafayette, LA
12-2022

Skills

  • Problem-Solving
  • Time Management
  • Business Development
  • Excellent customer service and interpersonal skills
  • Transaction Reviewing
  • Planning & Organizing
  • Supervision & Leadership
  • Report Generation
  • Customer Account Management
  • Efficient and Detail-Oriented
  • Microsoft Excel Expertise
  • Manage Asset Portfolio
  • Strategic Financial Forecasting
  • Data Validation Techniques
  • Budgeting
  • Identify creative and innovative solutions to complex problems
  • Experience in internal & external collaboration
  • Flexible in rapidly changing conditions and priorities
  • Salesforce expertise

Timeline

Territory Sales Manager

MarketSource-LG
10.2024 - Current

Sales Specialist

Lowe's Home Improvement Stores
02.2023 - 10.2024

Sales Associate

Lowes Home Improvement Stores
03.2022 - 12.2022

Corporate Trainer/Tech Expert

AT&T
10.2021 - 03.2022

Bachelor of Science - Finance/Marketing

University of Louisiana At Lafayette

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