Nicholas Eppley
North East,PA
Summary
Reliable individual with a strong background in customer service, machine operation, and order accuracy. Known for effective communication and maintaining quality standards, ready to enhance operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Online Personal Shopper
Walmart
Harborcreek, PA
09.2025 - Current
- Communicated effectively with customers regarding order status and delivery options.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Prepare completed orders for customer pick-up or for delivery by third party drivers.
- Dispense and load completed orders for customers and third party delivery divers.
Rural Mail Carrier Associate
United States Post Office
North East, PA
03.2025 - 10.2025
- Delivered mail and packages to rural routes efficiently and accurately.
- Sorted and organized mail for distribution based on delivery routes.
- Operated postal vehicles following safety regulations and traffic laws.
- Assisted customers with inquiries, ensuring excellent service standards.
Relief Operator
Welch's Food Inc.
North East, PA
09.2019 - 10.2024
- Operated production machinery to ensure efficient processing of fruit products.
- Monitored quality control standards to maintain product consistency and compliance.
- Collaborated with team members to optimize workflow and reduce downtime.
- Trained and qualified to start, run, and clean on 20 different machinery.
- Optimized break route depending on operators needs such as disabilities or health complications.
Education
High School Diploma -
North East High School
North East, PA06-2015
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Safe driving
- Package handling
- Heavy lifting
- Machine operation
- Attention to detail
Timeline
Online Personal Shopper
Walmart
09.2025 - Current
Rural Mail Carrier Associate
United States Post Office
03.2025 - 10.2025
Relief Operator
Welch's Food Inc.
09.2019 - 10.2024
High School Diploma -
North East High School