Nicholas Escalante

• Assessed reports to evaluate performance, develop targeted improvements and implement changes
• Transformed underperforming teams into productive, profitable teams
• Conducted training sessions to educate employees on best practices and procedures to increase profitability
• Resolved customer conflicts promptly to promote positive environment for customers
• Increased profits through effective sales training, troubleshooting P&L areas and training new managers on key sales tactics
• Work with Ultipro and ADP software to handle payroll, scheduling and hiring

Accomplishments:

• Exceeded sales goal by over 25%; ranking in the company as one of the highest increased stores
• Developed plans to decrease shrink by 40%; ranking in the top 10 in the company
• Managed numerous stores to make sure they are operating above company standards
• Processed multiple store schedules simultaneously to ensure stores are maximizing hour usage

• Created and successfully maintained company Twitter and Instagram accounts
• Developed a marketing plan to create awareness to thousands of potential clients
• Created, designed, and ran ads to help attract many future clients to help create business revenue
• Work with Adobe Photoshop and iMovie to help maximize photos potential, and create videos to help create awareness
• Increased customer engagement through social media.
• Developed marketing content such as promotional materials and advertisements for social media
• Monitored online presence of company's brand to engage with users and strengthen customer relationships
• Analyzed and reported social media and online marketing campaign results

Accomplishments:

• Increased revenue 30% because of social media marketing

• Consistently increasing sales volume and store ranking within the company
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Managed inventory control, cash control and store opening and closing procedures.
• Created weekly personnel schedules
• Assisted in opening new store locations throughout the region and instrumental in improving other store’s performances
• Efficiently handled approximately $250,000 in merchandise on a monthly basis.

Accomplishments

• Successfully managed 3 top 10% performing store locations
• Consistently in top 5 in the region in volume increase and number one in the district
• Awarded several sales awards
• Trained and mentored several sales associates and 4 managers to meet and exceed company standards