Results-driven sales and business development professional with a background in account acquisition, lead generation, and relationship building. Known for earning trust with homeowners, business owners, and project teams while managing property inspections, renovations, and customer needs from first conversation through project completion.
Overview
22
22
years of professional experience
Work History
Property Inspector
Millenium / Ensite
11.2023 - Current
Conduct residential site assessments for solar PV installations, evaluating property conditions, electrical systems, roofing, structural components, and overall project requirements.
Work directly with homeowners to conduct interior and exterior inspections, explain project requirements, and address questions and concerns professionally.
Identified property conditions, potential installation challenges, and repair requirements impacting project scope and customer expectations.
Communicated inspection findings and site requirements to homeowners, engineers, designers, and installation teams, facilitating efficient project progression.
Established trust with homeowners through professional communication, attention to detail, and informed discussions about their property and proposed projects.
Owner / Operator
My Town To Go
Cedar Rapids, Davenport & Dubuque, IA
05.2016 - 01.2022
Generated new business by prospecting restaurants through self-generated leads, in-person visits, networking, and targeted local market development.
Acquired delivery contracts with hundreds of restaurants across three locations by developing relationships with restaurant owners and decision-makers.
Identified customer needs and presented tailored business solutions that created value for restaurant partners.
Built and maintained long-term relationships with customers, expanding company presence across multiple markets.
Managed daily operations, employees, suppliers, budgets, accounts, and overall business performance.
Negotiated with suppliers and business partners to control costs and improve profitability.
Technical Lead
AT&T / DIRECTV
Davenport, IA
06.2012 - 05.2017
Collaborated with customers and technical teams to identify issues, clarify needs, and create tailored solutions.
Investigated complex system issues, identified root causes, and implemented solutions to improve reliability and customer satisfaction.
Delivered technical guidance, training, and mentorship to enhance team capabilities and knowledge.
Led architecture, design, and implementation efforts for company-wide platforms and applications.
Articulated technical information and solutions effectively to team members and stakeholders with diverse technical backgrounds.
Carpenter
Schroeder & Sons
Davenport, IA
05.2010 - 06.2012
Framed residential homes and remodeled spaces, ensuring high quality and craftsmanship throughout projects.
Executed construction and remodeling tasks for conversion of school building into apartment complex, enhancing living spaces.
Delivered finish carpentry for hotel and apartment projects, focusing on detailed trim and interior woodwork.
Developed hands-on knowledge of residential construction, materials, building processes, and project requirements.
Owner / Operator
BNE Services
Des Moines, IA
10.2004 - 05.2010
Founded and operated a claims consulting business with responsibility for sales, business development, marketing, customer relationships, and overall business performance.
Generated new business through targeted market research, customer outreach, and relationship development, resulting in increased client engagement.
Identified customer needs and developed tailored solutions to address specific client requirements, enhancing client satisfaction.
Developed and executed marketing strategies to increase customer acquisition, sales, and profitability.
Managed customer relationships and engaged directly with clients throughout sales and service process, fostering long-term partnerships.
Trained and developed team members to improve sales and organizational performance.
Independent Projects | Residential Property Renovation & House Flipping
BNE Services
Cedar Rapids, IA
01.2018 - 01.2022
Purchased and renovated five residential properties, successfully reselling or retaining them as rental units.
Planned and managed remodeling projects, including budgeting, scheduling, material selection, and subcontractor coordination.
Evaluated properties to identify renovation needs, estimate costs, and seize opportunities to increase property value.
Negotiated with contractors, suppliers, and other professionals to manage project costs and timelines.
Performed hands-on carpentry, remodeling, and finish work while managing projects from acquisition through completion.
Evaluated return on investment to inform purchasing and renovation decisions, enhancing marketability and potential property value.
Education
Associate of Arts - Bussines Administration
Kirkwood Community College
Cedar Rapids, IA
05-2003
Skills
Outside Sales & Business Development
Lead Generation & Prospecting
Account acquisition
Property Assessment
Consultative sales
Negotiation & Closing
Customer & Homeowner Communication
SALES & BUSINESS DEVELOPMENT HIGHLIGHTS
New Account Acquisition: Personally secured delivery contracts with hundreds of restaurants across three markets.
Prospecting: Experienced with self-generated leads, cold outreach, in-person prospecting, networking, and local market development.
Consultative Selling: Skilled at identifying customer needs, evaluating situations, and presenting solutions.
Relationship Management: Extensive experience working directly with business owners, homeowners, customers, vendors, and professional partners.
Industry Knowledge: Strong understanding of residential construction, remodeling, property conditions, and home improvement projects.
Entrepreneurship: Founded and operated multiple businesses with direct responsibility for sales, customers, employees, expenses, and profitability.
Timeline
Property Inspector
Millenium / Ensite
11.2023 - Current
Independent Projects | Residential Property Renovation & House Flipping