Nicholas Fleming
Gulf Shores,AL
Summary
Hardworking professional who is a student at the American Academy of Professional Coders for their Certified Professional Coder's certification (January 29th will be the completion of course). Underwent training to apply official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
7
7
years of professional experience
Work History
Intern for Property Management
Kate Raymond
03.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Evaluated customer needs and feedback to drive product and service improvements.
- Assisted supervisor in overseeing of maintenance of properties
Admissions Support Specialist
Columbia Southern University
01.2020 - 03.2022
- Followed up with other institutions on statuses of transcript requests
- Ordered transcripts for prospective students
- Verified ID's
- Handled emails consistently and on a timely manner
- Assisted in various tasks to help department
- Worked remote with little supervision
Real Estate Agent
Exit Realty
03.2019 - 01.2020
- Motivated Self Starter succeeded in gaining real estate license at 21 years old
- Resolved client concerns related to home purchases to maintain high satisfaction ratings
- Handled computer system troubleshooting and provided technical support to entire team for computer operations
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets
- Still maintain a real estate agent license
Substitution Relay Coordinator
Southeastern Conference
11.2018 - 11.2019
- Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication
- Communicated with fans, coaches, players and other umpires
- Succeeded in High stress, quick paced situations where mistakes cannot be made
- Possessed Communication Skills necessary to communicate using radio
Concessions Stand Worker
City Of Orange Beach
10.2016 - 11.2018
- Maintained high standards of customer service in high-volume, fast-paced operations
- Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately
- Accurately counted back change on cash transactions to align with register readouts and balanced cash till
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution
- Used cash register to tender change and process cash and credit card payments
- Developed loyal clientele through friendly interactions, positive attitude and prompt assistance
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Education
Some College (No Degree) - Nursing
Coastal Alabama Community College
Gulf Shores, ALBusiness Administration
Columbia Southern University
Orange Beach, ALCertified Professional Coding
American Academy of Professional Coders
01.2024
High School Diploma -
Gulf Shores High School
Gulf Shores, AL05.2016
Skills
- Data entry accuracy
- Anatomy and physiology knowledge
- Professional ethics
- Attention to detail
- Computer skills
- Dependability
- Verbal and written communication
- Conflict resolution
- Decision Making
- Time Management
Accomplishments
Tested Highly Proficient in Attention to Detail (Indeed assessment)
Tested Highly Proficient in Customer Focus & Orientation (Indeed assessment)
Tested Proficient as an Administrative Assistant (Indeed assessment)
Timeline
Intern for Property Management
Kate Raymond
03.2022 - Current
Admissions Support Specialist
Columbia Southern University
01.2020 - 03.2022
Real Estate Agent
Exit Realty
03.2019 - 01.2020
Substitution Relay Coordinator
Southeastern Conference
11.2018 - 11.2019
Concessions Stand Worker
City Of Orange Beach
10.2016 - 11.2018
Some College (No Degree) - Nursing
Coastal Alabama Community College
Business Administration
Columbia Southern University
Certified Professional Coding
American Academy of Professional Coders
High School Diploma -
Gulf Shores High School
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