Janis Long
Lamar
Summary
Enjoyment and total satisfaction comes from the start of the process to the final results, the closing or selling.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
25
25
years of professional experience
Work History
Realtor-GRI-Property Manager
Coldwell Banker Show-Me Properties
Aurora
04.2009 - 05.2025
- Company Overview: Realtor-GRI-Property Manager. Website not provided.
- Assist buyers in finding the right home, inspections, financing, and closing.
- Assist Sellers in listing, marketing, advertising, and selling their home.
- Property Management of homes in the Aurora MO area.
- Record keeping, maintenance, accounts payable, accounts receivable.
- Marketing of property, background checks of tenants.
- Assisting various REO and Third Party companies in doing Broker Price Opinions of foreclosed, refinance, and loan modification of various properties in the Missouri Real Estate market.
- Previous work experience at Century 21 Family Tree of Aurora MO after obtaining my Real Estate Salesperson License in September of 2009.
- Further education of GRI designation, (Graduate Real Estate Institute) completed in 2010.
- Enjoyment and total satisfaction comes from the start of the process to the final results, the closing or selling.
- Realtor-GRI-Property Manager. Website not provided.
Customer Service Representative
Harrington Benefit Services Incorporated
Joplin
06.2000 - 06.2001
- Company Overview: Call Center for Medical, Dental Claims. Website not provided.
- Company sold and moved to Duncan Oklahoma.
- Medical and Dental claims for various Companies throughout the United States.
- Inbound and Outbound calls to clients and Precertification companies.
- Data entry of clients claims, updates, referral to processors to release claims, pulled micro film of client claims and proper paper work to release medical and dental claims.
- Made calls to Insurance providers for provider updates to policies.
- Supervisor: Misty Updegraff. Reference letter upon request.
- Call Center for Medical, Dental Claims. Website not provided.
Customer Service
Appleone Employment
Tulsa
- Company Overview: Customer Service Dental/Vision Claims. Customer Care Call Center-Auto Loans. Website not provided.
- Customer Service for MetLife. Call Center for Inbound/Outbound calls regarding Dental and Vision Claims and servicing accounts for member accounts to appoint new dentist to member.
- Data entry of clients claim updates, referral to processors to release claims, or reprocess claims.
- Assist member to dentist or vision providers.
- Customer Care for Capital One Auto Finance. Call Center for inbound calls.
- Data Entry to update accounts with address, phone, name changes.
- Posted payments for auto loan customers, changed due dates, approved extension, and sent emails to customers.
- Temporary position.
- Customer Service Dental/Vision Claims. Customer Care Call Center-Auto Loans. Website not provided.
Shipping Clerk
Adecco Employment Services
Joplin
- Company Overview: Shipping Clerk-Customer Service. Website not provided.
- Data entry of products produced at Joplin plant, and also any products shipped in from other plants into inventory system.
- Prepared and processed outgoing bills of lading.
- Weighed trucks and trailers in and out for product weight and accuracy.
- Called freight companies to schedule pick-ups.
- Filed paperwork, bills of lading and scale tickets.
- Kept communication with Supervisors as to inventory, orders, and trailers needed for Wal-Mart orders.
- Faxed bills of lading to customers.
- Temporary position.
- Shipping Clerk-Customer Service. Website not provided.
- Payroll Department- Data entry.
- Audited driver expense sheets for driver reimbursements.
- Opened and closed work orders for truck repairs.
- Authorized requests for work orders for fuel purchases, and filed driver trip packages.
- Supervisor: Rhonda Walton 417-483-1145.
Education
Lifetime Learning - Real Estate Agent
Real Estate Salesperson
Springfield, MO04-2009
Computer Program Updates -
Southwest Missouri State University
Springfield, MO01.1999
M.D. - Medical Office Assistant
Vatterott College
Joplin, MO03-1996
Foster Parent -
Jasper County
Joplin, MO01.1994
Graduate Real Estate Instruction -
Missouri Association of Realtors
Jefferson City, MOSkills
- Property management
- Real estate marketing
- Broker price opinions
- Data analysis
- Tenant screening
- Customer relationship management
- Client consultation
- Communication skills
- Conflict resolution
- Sales negotiation
- Attention to detail
- Organizational skills
- Team collaboration
- Time management
- Problem solving
- Staff training and development
- Project planning
- Inventory management
- Business development
- Performance evaluations
- Project management
- Shift scheduling
- Financial records oversight
- Business administration
- Policy and procedure development
- Risk management
- Customer service
- Relationship building
- Vendor management
- Data entry accuracy
- Problem resolution
- Decision-making
- Staff management
- Contract management
- Employee onboarding
References
- Sandra Jordan, 417-423-9213
- Sandi Stokes, 417-388-2005
- Rhonda Walton, 417-483-1145
Timeline
Realtor-GRI-Property Manager
Coldwell Banker Show-Me Properties
04.2009 - 05.2025
Customer Service Representative
Harrington Benefit Services Incorporated
06.2000 - 06.2001
Customer Service
Appleone Employment
Shipping Clerk
Adecco Employment Services
Lifetime Learning - Real Estate Agent
Real Estate Salesperson
Computer Program Updates -
Southwest Missouri State University
M.D. - Medical Office Assistant
Vatterott College
Foster Parent -
Jasper County
Graduate Real Estate Instruction -
Missouri Association of Realtors
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