Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Fruits

Rushville,IN

Summary

Dynamic Operations Manager with a proven track record at Wellman Exteriors Inc, excelling in workflow optimization and customer service. Expert in logistics management, I have successfully led teams to enhance efficiency and resolve complex challenges, driving significant improvements in project outcomes and client satisfaction.

Overview

9
9
years of professional experience

Work History

Operations Manager

Wellman Exteriors Inc
Westfield, Indiana
12.2021 - Current
  • Mitigate job-related problems and oversee crew to fulfill set targets.
  • Oversee management team and ensure operations run efficiently
  • Visit various out-of-state assignments, delivering results within designated timelines
  • Communicate with Property Managers and Regional Directors on a daily basis
  • Execute comprehensive checklists concerning services rendered and reported issues with property to management and property managers
  • Supervise daily functions and ensure technicians obtain essential supplies for each assignment

Senior Lead Technician

Wellman Exteriors Inc
Westfield, IN
04.2019 - 12.2021
  • Instructed junior technicians in adhering to safety standards and proficient tool handling, maintaining consistent performance
  • Supervised inventory of tools and materials to optimize project efficiency while identifying and troubleshooting technical issues during field operations
  • Engaged with project managers to ensure consistency in client specifications and requirements
  • Evaluated properties and provided in-person estimates for single-family and multi-family properties
  • Addressed customer complaints promptly while delivering exceptional customer service
  • Contributed to creation of strategies that elevated overall efficiency and productivity in field operations and sales
  • Identified improvement areas by monitoring performance levels of existing systems.
    Developed solutions in collaboration with departments to address identified issues

Inventory/Receiving Specialist; WMS SuperUser Assistant

Reliable Management Solutions
Lebanon, IN
12.2018 - 04.2019
  • Facilitated implementation of Warehouse Management System along with quality of life enhancements and daily operations maintenance
  • Compiled shipping manifests and receiving receipts for all inbound and outbound shipments
  • Facilitated coordination among drivers and team members to enhance efficiency in loading and unloading inbound and outbound shipments
  • Specialized all PIT equipment while utilizing comprehensive Warehouse Management System knowledge
  • Developed training manuals and facilitated training for new and existing employees on Warehouse Management System and Receiving Operations
  • Organized shipment schedule and direct day-to-day functions in Receiving Office

Material Handler/PIT Operator

XPO Logistics
Lebanon, IN
05.2018 - 12.2018
  • Aided management by developing efficient problem-solving approaches and overcoming obstacles
  • Conducted training sessions on equipment and system for new PIT operators
  • Rectified system complications concerning misallocated cases and unfinished pallets
  • Allocated product into specified inventory locations
  • Cross-trained in various facility areas and proficient on all equipment
  • Maintained accurate inventory records using warehouse management systems
  • Conducted regular inspections of equipment for safety compliance

Case Manager

Whitington Homes and Services
Fort Wayne, IN
02.2016 - 04.2017
  • Supervised home and community-based visitations while assessing client progress and adapting care plans accordingly
  • Engaged with children on probation and families involved with Department of Child Services to facilitate achievement of department stated goals
  • Engaged in crisis resolution strategies and maintained on-call readiness
  • Coordinated care plans for clients facing mental health and social challenges
  • Facilitated interactions among clients, families, and service providers while distributing resources and acquiring referrals to community support services

Education

Bachelor of Science - Criminal Justice and Psychology

Trine University
Angola, IN
05.2015

Skills

  • Customer Service
  • Sales Strategy
  • Workflow Optimization
  • Inventory Management
  • Appointment Coordinator
  • Case Management
  • Logistics Management
  • Professional Training Developer
  • Problem solving

Timeline

Operations Manager

Wellman Exteriors Inc
12.2021 - Current

Senior Lead Technician

Wellman Exteriors Inc
04.2019 - 12.2021

Inventory/Receiving Specialist; WMS SuperUser Assistant

Reliable Management Solutions
12.2018 - 04.2019

Material Handler/PIT Operator

XPO Logistics
05.2018 - 12.2018

Case Manager

Whitington Homes and Services
02.2016 - 04.2017

Bachelor of Science - Criminal Justice and Psychology

Trine University

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