Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Gibbons

Chicago,IL

Summary

Strong leader and problem-solver with a history of meeting company goals utilizing consistent and organized practices. My dedication to solving challenges while using decision-making ability, group communication skills, and sound judgment allows for a positive impact company success.

Overview

7
7
years of professional experience

Work History

Carrier Client Success

Uber Freight
05.2019 - 08.2023
  • Maintained a high level of understanding regarding industry trends, legislations, & competitor's activities.
  • Helped drive us out of Monthly 15-20% negative margins into a positive business with Monthly 12-15 % positive margin gains.
  • Evaluated customer problems, implemented resolutions and followed up with carriers & clients to manage additional problems and maintain satisfaction.
  • Assisted clients with strategic processes by providing pricing, asset coverage, & schedule creation with customers for all TX & PA Contract Projects.
  • Tailored Account Managers & carriers' relationships by determining expected needs and finding correct solutions to close gaps on both sides of the business.
  • Planned, articulated and executed TX & PA strategies for my coworkers I help managed. Also lead our weekly freight & spot coverage.

Carrier Representative/Carrier Account Manager

C.H. Robinson
01.2018 - 05.2019
  • Continually within the top 4 in all monthly revenue and volume goals with Carrier Rep team out of 12
  • Develop carrier relationships in order to effectively support customers
  • Utilize carrier analytics and other internal resources to Capitalize on Volume and Revenue with profitable Carriers
  • Maintain and grow relationships with carrier accounts and providing opportunity for continual growth on Customer and Carrier side
  • Resolve problems, including identifying issues, thinking critically to determine best course of action, and implementing solutions with quick response plans
  • Provide consistent and exceptional service levels to contracted carriers and internal customers
  • Understand technology platforms provided internally within our system and drive automation for EDI tracking

Logistics Coordinator/Adviser

Bridge Logistics
06.2017 - 01.2018
  • Continually analyzed logistics markets to determine freight rates, ensuring competitiveness within marketplace
  • Maximized company profits by effectively negotiating carrier contract pricing
  • Located carrier capacity by utilizing multiple carrier databases within operating system and web based applications
  • Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods

Ohio University Director of Football

Ohio University
05.2016 - 07.2016
  • One of the 3 student members picked to work with team chosen by Director of Operations
  • Worked in conjunction with athletic director and completed NCAA forms, managed football rosters and tracked eligibility.
  • Supported development staff in fundraising, advancement and public relations.
  • Developed Weight Room Renovation Project
  • Help facilitate daily paper work, recruitment information, and high school coach's information logs


Education

Bachelor of Science - Recreation Studies (B. S. R.S)

Ohio University
Athens, OH
2017

Skills

  • Team Goals
  • Customer Needs Assessments
  • Business Growth
  • Microsoft Office
  • Sales Strategies
  • Research and Analysis
  • Administration and Operations
  • Leadership and Change Management
  • Operational Efficiency

Timeline

Carrier Client Success

Uber Freight
05.2019 - 08.2023

Carrier Representative/Carrier Account Manager

C.H. Robinson
01.2018 - 05.2019

Logistics Coordinator/Adviser

Bridge Logistics
06.2017 - 01.2018

Ohio University Director of Football

Ohio University
05.2016 - 07.2016

Bachelor of Science - Recreation Studies (B. S. R.S)

Ohio University

Similar Profiles

CREATE PROFILE
Nicholas Gibbons