
Experienced and results-oriented Technical Writing & Content Manager with a proven track record in leading content strategy and managing cross-functional teams. Expert in delivering high-quality technical documentation within tight deadlines. Demonstrated ability in team leadership, project management, and enhancing content quality through strategic analysis.
Leadership and Team Management
Content Strategy and Management
Project Planning and Execution
Data Analysis and KPI Management
Excellent Communication and Collaboration Skills
Proficient in Zendesk, AEM, Microsoft Office Suite, Google Office Tools, Tableau, Atlassian Platforms
HIPAA Certified (2017-2019)