Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicholas Giordano

Stateline,NV

Summary

Reliable individual proudly offering 10+ years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.

Overview

7
7
years of professional experience

Work History

Owner/General Manager

Crepes & Craft
09.2020 - Current
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.

Bar Manager

The Loft
05.2018 - 03.2020
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Closed out cash register and prepared cashier report at close of business.

Beverage Sales Representative

Breakthru Beverage
01.2017 - 05.2018
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Addressed each customers' needs and wants to recommend suitable product options.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

Bachelor of Science - Criminal Justice

University of Central Florida
Orlando, FL
12.2006

Skills

  • Operations Management
  • Cocktail Knowledge
  • Menu Pricing and Writing
  • Safe Serving Knowledge
  • Catering Services
  • Patron Experiences

Languages

Spanish
Limited Working

Timeline

Owner/General Manager

Crepes & Craft
09.2020 - Current

Bar Manager

The Loft
05.2018 - 03.2020

Beverage Sales Representative

Breakthru Beverage
01.2017 - 05.2018

Bachelor of Science - Criminal Justice

University of Central Florida
Nicholas Giordano