Nicholas Gonzalez
Albuquerque
Summary
Motivated and ambitious professional with over 6 years of experience in customer service, currently managing a successful local restaurant chain. A passion for continuous learning and team collaboration drives success in both individual and group settings. I have two degrees that I love to put to great use within my career.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Site Manager
Laguna Burger
11.2023 - Current
- Laguna Burger shift manager for multiple locations around Albuquerque area.
- Site manager for the Laguna Burger food truck.
Cook
Laguna Burger
06.2022 - 11.2023
Bellman/Shuttle Driver
Sheraton Hotel
06.2021 - 08.2021
- Bellman and shuttle driver was my official title but I did so much more in the hotel. I went to wherever I was needed as well as delivering friendly service to all guests that walked in to the hotel. I left back to college, reason for the short employment time but I sharpened my customer service so much here.
Cook
Laguna Burger
05.2020 - 05.2021
- Food prep and cook
- Worked with all types of customers
- Fryer and grill skills enhanced
Crew Member
Dairy Queen
07.2019 - 05.2021
- Front and back of the house work
- Cooking and making ice cream as well as working in the front as a cashier
- Developed people skills and working with all types of people
Education
Bachelor of Science - General Agriculture
New Mexico State University-Main Campus
Las Cruces, NM05.2023
Bachelor of Science - Hotel, Restaurant, Tourism Manangement
New Mexico State University
Las Cruces, NM05-2023
High school diploma - undefined
Native American Community Academy
Albuquerque, NM05.2019
Skills
- Kitchen operations knowledge
- Culinary meal preparation
- Food safety management
- Project oversight
- Agricultural Experience
- Cleaning Experience
- Customer service expertise
- Hospitality team leadership
- Teaching
- Supervising experience
- Computer skills
- Sales experience
- Experienced with Microsoft Office applications
- Skilled in animal interaction
- Employee supervision
Certification
- Driver's License
- Servsafe manager foodhandlers permit
Timeline
Site Manager
Laguna Burger
11.2023 - Current
Cook
Laguna Burger
06.2022 - 11.2023
Bellman/Shuttle Driver
Sheraton Hotel
06.2021 - 08.2021
Cook
Laguna Burger
05.2020 - 05.2021
Crew Member
Dairy Queen
07.2019 - 05.2021
High school diploma - undefined
Native American Community Academy
Bachelor of Science - General Agriculture
New Mexico State University-Main Campus
Bachelor of Science - Hotel, Restaurant, Tourism Manangement
New Mexico State University
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