Nicholas Graver
Springfield,MO
Summary
Reliable customer service representative with experience in handling inquiries and processing transactions. Known for patience and empathy in resolving issues, contributing to improved customer experiences and team collaboration.
Dedicated employee seeking a position that challenge my skills and add to my professional career path. Offering excellent communication and good judgment.
Motivated and fast leaner team player.
Overview
1
1
year of professional experience
Work History
Customer Service and Cashier
All PET Supplies
09.2025 - 03.2026
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer, ensuring accountability at end of shifts.
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Managed inventory restocking, contributing to organized merchandise displays.
- Implemented best practices for cleanliness and organization within checkout area.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in shelves.
- Responded promptly to requests for assistance, spills and customer inquiries.
Customer Service Representative
Dairy Queen
10.2024 - 03.2026
- Assisted customers with inquiries, providing accurate product information and service recommendations.
- Handled order processing and payment transactions, ensuring efficient customer checkout experiences.
- Resolved customer complaints promptly, enhancing satisfaction through effective communication and problem-solving skills.
- Maintained cleanliness and organization of service areas, supporting a welcoming environment for guests.
- Assisted co-workers with extra tasks and helped new employees to get familiar with work-environmental
- Collaborated with team members to manage peak hours effectively, improving workflow and reducing wait times.
Education
High School Diploma -
Kickapoo High School
Springfield, MO05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Reliable and eager to learn new tasks
- Cleaning and sanitizing
Languages
Portuguese
English
Interests
- Strategy Games
- I enjoy helping others and giving back to the community
- Animal Care
- Team Sports
- Gym Workouts
- Playing Sports
- Outdoor Recreation
- Volunteering
Timeline
Customer Service and Cashier
All PET Supplies
09.2025 - 03.2026
Customer Service Representative
Dairy Queen
10.2024 - 03.2026
High School Diploma -
Kickapoo High School