Nicholas Hall
Austin,TX
Summary
Results-driven Operations Manager with 7+ years of experience overseeing and optimizing day-to-day business operations. Proven track record of implementing process improvements, increasing efficiency, and reducing costs. Skilled in leading cross-functional teams and developing strategies for operational success, ensuring a seamless workflow. Strong analytical skills coupled with effective communication and problem-solving abilities. Seeking to leverage expertise in operations management to drive continuous improvement and achieve organizational goals in a dynamic environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
FedEx
09.2018 - 08.2024
- Managed daily operations and assigned staff within the hub
- Oversaw hiring, terminations, coaching, training, performance evaluation, and addressing employee concerns to enhance productivity
- Collaborated with cross-functional teams to drive business growth and meet strategic objectives.
Intramural Coordinator
Georgia Southwestern State University
01.2017 - 05.2018
- Conducted interviews with individuals through various channels (home, business, phone, mail)
- Reported daily to supervisors to submit completed assignments and discuss progress
- Promoted events and activities related to the intramural program.
Education
Georgia Southwestern State University
Americus, GASkills
- Time Management
- Computer Skills
- Management Skills
- Process Improvement
- Team Leadership
Certification
Certificate of Completion in A+, Security+, Network+, New Horizons, 2019
Projects
Penn Staffing, Responded to potential tenant interest for rental properties through in-person and digital platforms., Showed properties, answered questions, and finalized lease terms., Established tenant expectations regarding security deposits, procedures for rent, and amenities included in the lease., Prepared tenant background checks, including reference letters, rental history, income verification, and lease applications., Executed all terms of leases and managed necessary actions in cases of tenant defaults.
Timeline
Operations Manager
FedEx
09.2018 - 08.2024
Intramural Coordinator
Georgia Southwestern State University
01.2017 - 05.2018
Georgia Southwestern State University
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