Nicholas Hubenthal
Glendale,USA
Summary
Dynamic professional with robust expertise in customer service and team leadership, cultivated at Olive Garden. Demonstrated proficiency in vendor management and social media marketing, enhancing customer engagement and retention. Skilled in problem-solving and effective communication, facilitating seamless experiences for clients and colleagues. Committed to achieving exceptional results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Co-Owner & Co-Founder
URCOZ LLP
01.2018 - Current
- Handling online orders, vendor relations, and overseeing product shipment
- Addressing customer inquiries, managing product inventory
- Maintaining social media presence, updating URCOZ website through vendor
Server Trainer & Server
Olive Garden
Glendale, USA
09.2016 - Current
- Training new Olive Garden employees and instilling company core values
- Responsible for taking orders and serving customers
- Maintaining a clean, respectful, and family-oriented work environment
Standardized patient
Midwestern University
09.2018 - 08.2020
- Train and practice interaction with medical students in training.
- Remember a script and recite it with perfection.
- Sell the part that I am actually sick to make the experience more realistic.
Cook/Window and Cashier
McDonalds
Peoria, USA
01.2016 - 06.2016
- Preparation of food for service, ensuring product accuracy
- Utilizing POS systems for orders, and 3-way communication to verify orders
- Providing customers with service, maintaining a clean work space
Education
AA - Business
Glendale Community College
Glendale, AZ06.2024
Arts associates -
Glendale Community College
Glendale, AZ01.2024
High School Diploma -
Liberty High School
Peoria, AZ01.2014
Some College (No Degree) - Business Administration with a focus on project management
Northern Arizona University College
Flagstaff, AZSkills
- Microsoft Windows OS
- Microsoft Office
- Outlook
- Excel
- Word
- PowerPoint
- Customer service
- Interpersonal communication
- Conflict resolution
- Ability to work under pressure
- Time management
- Adaptability
- Vendor management
- Order processing
- Inventory control
- Social media marketing
- Website management
- Customer relationship management
- Team leadership
- Staff training
- Effective communication
- Problem solving
- Attention to detail
- Creative thinking
- Project management
- Business strategy
- Customer relations
- Clear communication
- Inventory management
- Customer retention
- Data analysis
Certification
- General education A
- General education B
Timeline
Standardized patient
Midwestern University
09.2018 - 08.2020
Co-Owner & Co-Founder
URCOZ LLP
01.2018 - Current
Server Trainer & Server
Olive Garden
09.2016 - Current
Cook/Window and Cashier
McDonalds
01.2016 - 06.2016
AA - Business
Glendale Community College
Arts associates -
Glendale Community College
High School Diploma -
Liberty High School
Some College (No Degree) - Business Administration with a focus on project management
Northern Arizona University College
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