Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Residential Counselor
Westport, MA
01.2025 - Current
Ensured compliance with all safety regulations set forth by local authorities.
Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
Organized recreational activities such as field trips or sports events to promote physical activity and healthy lifestyle habits.
Supervised medication administration according to physician instructions.
Assistant Store Manager
Joe's Kwik Mart
Tiverton, RI
03.2024 - 01.2025
Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
Managed day-to-day operations including scheduling shifts, assigning tasks.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Medical Assistant
CareCentral Urgent Care
Bridgewater, MA
07.2022 - 08.2023
Organized patient charts before each day's clinic sessions began.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Provided assistance to medical staff in performing minor surgical procedures.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
General Manager
Uhaul Moving And Storage
Fall River, MA
07.2020 - 07.2022
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Established and maintained effective communication with staff members to ensure efficient operations.
Developed marketing strategies designed to increase brand awareness within target markets.
Performed routine audits of internal controls in order to maintain accuracy of financial records.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
School Bus Aide
Ocean State Transit
Middletown, RI
08.2019 - 03.2020
Conducted regular safety drills for students so they can become familiarized with emergency procedures.
Encouraged positive relationships between peers by modeling appropriate behavior.
Monitored student behavior while on the bus and enforced appropriate conduct.
Completed daily vehicle inspections for safety purposes.
Adhered to local district policies and procedures related to student transportation safety.
Maintained order and discipline among passengers at all times.
Shift Lead
The Palms Restaurant
Lexington, VA
06.2018 - 08.2019
Ordered supplies as needed to maintain sufficient inventory levels for kitchen operations.
Ensured the restaurant was clean, neat, and presentable at all times.
Trained new staff members in proper customer service techniques and food safety protocols.
Developed and implemented restaurant policies, procedures, and quality standards.
Followed food safety and sanitation procedures.
Education
Associate of Applied Science - Business Management
Bristol Community College
Fall River, MA
Timeline
Residential Counselor
01.2025 - Current
Assistant Store Manager
Joe's Kwik Mart
03.2024 - 01.2025
Medical Assistant
CareCentral Urgent Care
07.2022 - 08.2023
General Manager
Uhaul Moving And Storage
07.2020 - 07.2022
School Bus Aide
Ocean State Transit
08.2019 - 03.2020
Shift Lead
The Palms Restaurant
06.2018 - 08.2019
Associate of Applied Science - Business Management