Nicholas Johnston
St. Louis,MO
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 12-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
13
13
years of professional experience
Work History
Senior Sales Representative
Bommarito Automotive Group
07.2021 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Answered telephone and email inquiries from potential customers.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Portfolio Manager
Honda of Frontenac
02.2014 - 06.2021
- Managed the company's leasing accounts for past, current, and future clients.
- Facilitated portfolio performance review and implemented new strategies.
- Managed mailer campaigns to maximize profitability.
- Developed strategic plans for day-to-day operations.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Internet Sales Manager
Honda of Frontenac
01.2013 - 01.2014
- Increased sales and customer satisfaction through personalized servicing.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Located merchandise across various stores to address customer needs.
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
Sales Consultant
Honda of Frontenac
02.2011 - 12.2012
- Provided sales and customer service assistance to walk-in traffic.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Education
Bachelor of Science - Business Administration
Maryville University
St. Louis, MO12.2011
Skills
- Contract Preparation
- Meeting Sales Goals
- Problem-Solving Techniques
- CSI Proficiency
- Network Development
- Client Relationship Management
- Lead Identification
- Strong Communication and Interpersonal Skills
- Product Demonstration
Timeline
Senior Sales Representative
Bommarito Automotive Group
07.2021 - Current
Portfolio Manager
Honda of Frontenac
02.2014 - 06.2021
Internet Sales Manager
Honda of Frontenac
01.2013 - 01.2014
Sales Consultant
Honda of Frontenac
02.2011 - 12.2012
Bachelor of Science - Business Administration
Maryville University
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