Nicholas Kerns
Saginaw,MI
Summary
Experienced New Vehicle Sales and Ordering Specialist known for exceptional attention to detail, problem-solving, and teamwork. Proven ability to track orders, manage logistics, and provide comprehensive customer support throughout the vehicle lifecycle.
Overview
15
15
years of professional experience
Work History
New Vehicle Sales and Ordering Specialist
Garber Chevrolet Saginaw
Saginaw, MI
03.2014 - Current
- Developed product knowledge to assist customers and recommend what vehicle would best suit them for purchase or lease
- Participated in regular training sessions to stay current on product knowledge and industry trends.
- Focus on more than the sale. Customer's experience more than just selling a car. I'm there for the entire vehicle life including service or questions regarding vehicle that may come up down the road.
- Leader in product knowledge and train other associates on features, packaging, and general vehicle knowledge.
- Order all new vehicles for the dealership lot
- Track all sold and inbound vehicles for dealership. I update list daily, and inform staff. With tracking I monitor shipping status, build dates, and allocation processing.
- Represent dealership at the Chevy Experience/Find New Roads/ Corvette Academy trainings. Come back to dealership and train staff on new findings, and products.
Prep Barn Associate
Garber Chevrolet Formerly Martin Chevrolet
Saginaw, MI
03.2011 - 03.2014
- Prepare and detail new vehicles coming into dealership.
- Detail and clean vehicles being traded in.
Education
High School Diploma -
Heritage High School
Saginaw, MI No Degree - Auto Tech/ Mechanical Engineering
Delta College
Saginaw, MI Skills
- Data entry skills
- Purchase order management
- Logistics management
- Order tracking
- Verifying shipments
- Teamwork and collaboration
- Quick learner
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Dependable and responsible
- Critical thinking
Accomplishments
Multiple Mark of Excellence awards in GM Sales
Timeline
New Vehicle Sales and Ordering Specialist
Garber Chevrolet Saginaw
03.2014 - Current
Prep Barn Associate
Garber Chevrolet Formerly Martin Chevrolet
03.2011 - 03.2014
High School Diploma -
Heritage High School
No Degree - Auto Tech/ Mechanical Engineering
Delta College