Nicholas King
Bristow,VA
Summary
Proven track record in enhancing customer satisfaction at Splashdown Waterpark, adept in cash handling and fostering positive guest experiences. Demonstrated ability to maintain high accuracy levels and improve service quality through effective teamwork and customer assistance. Skilled in customer relations and time management, consistently achieving operational excellence.
Overview
1
1
year of professional experience
Work History
Cashier
Splashdown Waterpark
05.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Attendant
Splashdown Waterpark
05.2022 - 09.2022
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Responded to all customer inquiries thoroughly and professionally.
Education
High School Diploma -
Patriot High School
Nokesville, VA05.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
Timeline
Cashier
Splashdown Waterpark
05.2023 - 09.2023
Attendant
Splashdown Waterpark
05.2022 - 09.2022
High School Diploma -
Patriot High School
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