Nicholas Kornbluh
Sanford,FL
Summary
Encouraging supervisor and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact organizational success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Communications Assistant Supervisor
Seminole County Sheriff Office
05.2011 - Current
- Assists in supervising a shift of personnel receiving and transmitting emergency communications
- Assists in planning, scheduling, and reviewing the work of communications personnel to ensures proper handling of all emergency and non-emergency calls
- Develops and recommends shift operating procedures
- Encourage career development in the forms of classes, trainings, and other growth.
- Complete performance evaluations as well as conducts disciplinary or corrective meetings with assigned personnel
- Able to perform the duties of those employees assigned (PST & Communications Specialist)
Communications Specialist
Winter Springs Police Department
12.2014 - 10.2019
- Answering and processing 911 calls and non-emergency calls
- Provide high quality of professional service and customer service to all callers
- Use a computer aided dispatch system to assign calls for service to patrol deputies
- Enter, modify, clear articles, vehicles, and people into state and national databases in an accurate and timely manner
- Be knowledgeable of the geography of the city of Winter Springs
- Remain up to date on multiple certifications to include CPR, F/NCIC, and Florida Department of Health Telecommunicator Program.
Education
High School Diploma -
Lyman High School
Longwood, FLAssociates in Arts (General) -
Seminole State College
Sanford, FLSkills
- Strategic Planning
- Crisis Communications
- Internal Communications
- Customer Service
- Team Leadership
- Performance Evaluations
Classes Certifications Accomplishments
- IS 100 - Introduction to Incident Command System
- IS 200 - ICS for Single Resources and Initial Action Incidents
- IS 700 - Introduction to the National Incident Management System
- IS 144 - Telecommunicators Emergency Response Taskforce (T.E.R.T.)
- IS 1200 – T.E.R.T. Team Leader Course
- T.E.R.T. Deployment Hurricane Michael - Mission 02-068-18 - Oct 2018
- T.E.R.T. Deployment Hurricane Ian - Mission 04-144 - Oct 2022
- Assoc of Public Safety Communications Officials Active Shooter, May 2014
- Seminole County Unified Command Class, Feb 2016 & June 2018
- State of Florida Department of Health 911 Public Safety Telecommunicator
- Volusia County Crisis Intervention Team Training, Aug 2018
- APCO Certified Training Officer Course, Nov 2019
- Crisis Negotiation Team Member – Selected Nov 2019 - CNT Team Leader - Selected June 2023
- 2021 Florida Association of Hostage Negotiator Training Conference
- Nomination for the Florida Sheriff’s Association Dispatcher of the Year 2021
- Nancy Engebretsen Award 2021
Timeline
Communications Specialist
Winter Springs Police Department
12.2014 - 10.2019
Communications Assistant Supervisor
Seminole County Sheriff Office
05.2011 - Current
High School Diploma -
Lyman High School
Associates in Arts (General) -
Seminole State College
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