Nicholas Ladson
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
13
13
years of professional experience
Work History
Sales Associate
Rooms To Go
Harker Heights, TX
07.2017 - 01.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Upsold additional items based on customer interests and needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Helped customers find specific products, answered questions, and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Bookkeeping Assistant
McGuire Transportation
Temple, TX
04.2014 - 07.2017
- Maintained accurate records of financial transactions and organized ledgers.
- Verified accuracy of invoices and other accounting documents or records.
- Processed accounts receivable and payable and handled bank reconciliations.
- Provided customer service regarding billing inquiries.
- Prepared financial reports, such as balance sheets, income statements, and statement of cash flows.
Assistant Manager
Portrait Innovations
Harker Heights, Texas
07.2011 - 03.2014
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Analyzed business performance data and forecasted business results for upper management.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Recruited and trained new employees to meet job requirements.
Education
Associate of Arts - Hospitality
Texas Culinary Academy
Austin, TX04.2007
Some College (No Degree) - Business Administration
Central Texas College
Killeen, TXSkills
- Product Sales
- Promotional Support
- Contract Preparation
- Client Account Management
- Order Processing
- Inventory Control
Timeline
Sales Associate
Rooms To Go
07.2017 - 01.2024
Bookkeeping Assistant
McGuire Transportation
04.2014 - 07.2017
Assistant Manager
Portrait Innovations
07.2011 - 03.2014
Associate of Arts - Hospitality
Texas Culinary Academy
Some College (No Degree) - Business Administration
Central Texas College