Nicholas Latham
Chicago,IL
Summary
Energetic and Hardworking Busser with 2 years of experience in fast-paced environments. Committed to managing guest expectations and maximize satisfaction. Well-versed in staying on top of guest needs and delivering fast, friendly service. Familiar with food service operations and ready for challenging work. Offers flexible schedule, attention to detail and ability to stand continuously to serve guest and team needs.
Overview
2
2
years of professional experience
Work History
Restaurant Busser
Summer House Santa Monica
Chicago, IL
06.2022 - 12.2023
- Worked during the summers and winter breaks of the past 2 years.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Swept floors and removed garbage from dining area.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Filled and served various beverages for customers.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Expedited food to tables to assist servers during busy periods.
- Worked in close collaboration with team members to ensure customers received high-quality service.
VIP Server
Number Project
Chicago, IL
08.2022 - 08.2023
- For the past 2 years I have been working for Number Project serving the VIP section of the Windy City Smokeout country music festival and the 2023 NASCAR Chicago Street Race.
- Assisted with setting up special events such as banquets or private parties.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Set up and operated buffets.
- Constantly restocked bar throughout event.
- Collected dirty dishes and glasses from tables or counters, keeping general event clean.
- Communicated regularly with team members to coordinate activities throughout the shift.
- Provided exceptional service to high volume of daily customers.
Camp Counselor
YMCA Camp Sea Gull
Arapahoe, NC
07.2021 - 08.2021
- Worked with kids ages 8-16.
- Co-Counseled a cabin of ten 10-year-old boys.
- Worked as an Aquatics Counselor, teaching kids how to swim and. build upon their swimming skills.
- Lifeguard.
- Coached the camp water polo team.
- Helped campers build confidence and self-esteem through consistent guidance, mentoring, and team building activities.
- Assisted in developing weekly lesson plans for various age groups.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Managed daily operations of recreational facilities.
- Established and built relationships with campers to ease fears in new environment.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
Education
BBA - Business Economics
University of Georgia
Athens, GA05-2026
Skills
- Guest Relations
- Effective Problem Solving
- Team Collaboration
- Event Coordination
- Customer Service Excellence
- Strong Work Ethic
- People Skills
References
References available upon request.
Timeline
VIP Server
Number Project
08.2022 - 08.2023
Restaurant Busser
Summer House Santa Monica
06.2022 - 12.2023
Camp Counselor
YMCA Camp Sea Gull
07.2021 - 08.2021
BBA - Business Economics
University of Georgia
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