Hospitality professional with impactful managerial experience in optimizing efficiency and ensuring high-quality service standards through team development.
Overview
6
6
years of professional experience
Work History
General Manager
Modern Market Eatery
04.2025 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant General Manager
Modern Market Eatery
09.2024 - 04.2025
Motivated, trained, and coached employees to foster excellence.
Collaborated with the General Manager on meeting financial objectives.
Managed team schedule with eye for coverage needs and individual strengths.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Assistant General Manager
Mondo Market
01.2022 - 02.2024
Managed day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Warehouse Manager
Mondo Food
06.2019 - 02.2022
Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Increased warehouse efficiency by implementing new inventory management systems and procedures.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Maintained warehouse in compliance with OSHA safety standards.