Nicholas Lucas
Chesterfield,MI
Summary
Focused Parts Manager well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 18+ years of experience.
Overview
20
20
years of professional experience
Work History
Parts Manager
Betten Baker Chevrolet
05.2021 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Parts Advisor
Betten Baker Chevrolet
09.2014 - Current
- Reduced turnaround time for repairs by ensuring timely delivery of essential components to the service department.
- Maintained a clean and organized workspace, promoting an efficient work environment conducive to productivity and accuracy.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Maintained clean and neat parts counter and sales floor.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Parts Advisor
Classic Chevrolet North
02.2004 - 11.2013
- Maintained a clean and organized workspace, promoting an efficient work environment conducive to productivity and accuracy.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Increased parts sales by developing strong relationships with customers and understanding their needs.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Education
High School Diploma -
Pine River Highschool
Le Roy, MI05.2003
Skills
- Inventory Management
- Staff Training
- Order Processing
- Time Management
- Inventory Restocking
- Invoice Processing
Timeline
Parts Manager
Betten Baker Chevrolet
05.2021 - Current
Parts Advisor
Betten Baker Chevrolet
09.2014 - Current
Parts Advisor
Classic Chevrolet North
02.2004 - 11.2013
High School Diploma -
Pine River Highschool
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