Nicholas Marino
Santa Barbara,CA
Summary
Accomplished professional with a proven track record in high-pressure environments, both in the military and in fine dining establishments. Skilled in guest engagement and exceptional customer service, adept at cash handling and utilizing POS systems efficiently. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server
Blue Water Grill
Santa Barbara, CA
01.2023 - Current
- Demonstrated strong multitasking skills in a fine dining environment by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
Baja Sharkeez
Santa Barbara, CA
05.2022 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed entire liqour inventory ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
US Navy Sailor
United States Navy
Norfolk, VA
05.2018 - 05.2022
- Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs aboard the vessel.
- Assisted in docking procedures, effectively handling mooring lines and securing the vessel to the pier.
- Contributed to successful missions by performing essential tasks such as standing watch, steering, and operating deck machinery.
- Provided first aid treatment to injured personnel when necessary, stabilizing patients until medical professionals arrived on scene.
Education
Bachelor of Arts - Sound Design And Electronic Music Production
Berklee College of Music
Boston, MA05.2024
Skills
- Fully Licensed RBS/Servsafe
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Blue Water Grill
01.2023 - Current
Bartender
Baja Sharkeez
05.2022 - 01.2023
US Navy Sailor
United States Navy
05.2018 - 05.2022
Bachelor of Arts - Sound Design And Electronic Music Production
Berklee College of Music