Nicholas McClellan

Luna Grill

08.2021 - 08.2022

Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Reset and cleaned tables quickly to prepare for new customers.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.