Nicholas McColley
Bessemer,AL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Excel in creating and maintaining a safe working environment, all done with a positive mental attitude, and heavily focused on Teamwork.
Overview
15
15
years of professional experience
Work History
Operations Lead
XPO Logistics/RXO
09.2020 - 09.2024
- Managed and allocated staff and material resources to meet production goals.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Performed daily morning outbound loadout...including carrier assignment, badge compliance, route quality control, and route validation.
Audio Technician/ PR Rep
Hearing Aid Institute
01.2010 - 07.2020
- Performed high quality customer service work with little oversight or supervision.
- Met and exceeded target goals of setting up qualified appointments for hearing examinations.
- Conducted service centers in office and in home(checked, cleaned, and adjusted hearing aids)
Marketing Manager/ Canvasser
Big Sky Exterior Designs
06.2013 - 12.2013
- Worked collaboratively with business managers to support new and existing locations in marketing efforts.
- Canvassed neighborhoods generating estimates and leads for demonstrations.
- Developed and executed marketing campaigns by creating social media pages, blog posts, neighborhood referrals, and marketing e-mails.
Skills
- Operational efficiency
- Motivational attitude
- Scheduling coordination
- Workforce management
- Warehouse management
- Safety management
- Forklift Trainer
- Sales/ Customer service driven
Timeline
Operations Lead
XPO Logistics/RXO
09.2020 - 09.2024
Marketing Manager/ Canvasser
Big Sky Exterior Designs
06.2013 - 12.2013
Audio Technician/ PR Rep
Hearing Aid Institute
01.2010 - 07.2020
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