Reliable Shift Leader with 3 years in the food service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
3
3
years of professional experience
Work History
Dunkin Donuts Shift Leader
Dunkin Donuts & Baskin Robbins
10.2020 - 08.2023
Improved team productivity by implementing efficient scheduling and task delegation methods.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.