Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Navin

South Rockwood

Summary

Dynamic professional with extensive experience as a Drug Testing Agent and Corrections Officer at Washtenaw County Sheriff's Office, excelling in report creation, conflict resolution and clear communication. Proven ability to resolve conflicts and maintain organizational integrity while assisting clients with substance abuse programs. Committed to fostering positive environments and enhancing client satisfaction through effective coordination and support.

Overview

12
12
years of professional experience

Work History

Drug Testing Agent

Washtenaw County Sheriff's Office
06.2024 - Current
  • Collect and analyze any and all samples provided from clients.
  • Advise results and create reports accordingly.
  • Working as a team, maintain a clear chain of custody for all samples.
  • Work directly with various case managers from case managers in various jurisdictions.
  • Communicate with various courts as neccessary.
  • Informed clients of policies and procedures.
  • Coordinate programs in order to assist clients with substance abuse.

Corrections Officer

Washtenaw County Sheriff's Office
06.2020 - 06.2024
  • Informed incarcerated individuals of all rules and expectations of the facility.
  • Supervised incarcerated individuals during all activities and transfers to monitor compliance and implement corrective actions.
  • Drove passenger vehicles and trucks to transport incarcerated individuals to other institutions, courtrooms and hospitals.
  • Create informational and disciplinary reports and communicate with staff on how to resolve issues.
  • Train new Corrections Officers and inform of any and all policies and procedures.
  • Coordinate activities for incarcerated individuals and promote positive reinforcement.
  • Communicate to all staff of any emergencies.

Security Officer

G4S Secure Solutions USA
01.2018 - 06.2020
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Service Associate

Busch's Fresh Food Market
09.2013 - 01.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
  • Provided accurate answers and solutions to customer concerns, inquiries and complaints.
  • Unloaded, loaded, and stocked merchandise.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Education

Bachelor of Science - Criminal Justice

Eastern Michigan University
Ypsilanti, MI
08-2018

High School Diploma -

Huron High School
New Boston, MI
05-2013

Skills

  • Report creation
  • Clear communication
  • Conflict resolution
  • Organizational skills
  • Information documentation
  • Positive attitude

Timeline

Drug Testing Agent

Washtenaw County Sheriff's Office
06.2024 - Current

Corrections Officer

Washtenaw County Sheriff's Office
06.2020 - 06.2024

Security Officer

G4S Secure Solutions USA
01.2018 - 06.2020

Service Associate

Busch's Fresh Food Market
09.2013 - 01.2018

Bachelor of Science - Criminal Justice

Eastern Michigan University

High School Diploma -

Huron High School

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