Nicholas Lane Nelson
Duluth
Summary
Safety and detail oriented customer centered person with direct service experience in challenging environments.
Overview
14
14
years of professional experience
Work History
Bus Operator
Duluth Transit Authority
10.2022 - Current
- Preform detailed pre/post trip safety/damage inspection of bus.
- Safely and efficiently operate DTA bus.
- Provide excellent service to the public.
Corrections Officer
Arrowhead Regional Corrections- Northeast Regional Corrections Center
06.2022 - 08.2022
- Supervise Inmates within facility.
- Operate facility computer/security equipment.
Security Counselor
Minnesota Sex Offender Program
11.2016 - 05.2022
- Provide a safe environment for both staff, clients, and the general public.
- Utilize various computer programs for reports and other tasks.
Security Officer
Duluth Entertainment Convention Center
09.2013 - 12.2019
- Provide event based security for the DECC complex.
- Assist guests with customer service needs.
Service Staff
sailboats Inc.
08.2011 - 10.2016
- Open/Close facility daily.
- Balance cash/sales from the day.
- Service customers at fuel dock/store.
Education
Associates - Criminal Justice
Fond-Du-Lac Tribal and Community College
Duluth, Minnesota06.2025
High School Diploma -
Two Harbors High School
07.2015
Skills
- Clean driving record
- Vehicle inspection
- Traffic laws compliance
- Weather conditions adaptation
- Safe driving practices
- Effective communication skills
- Customer relations skills
- Route navigation
- Special needs
- Incident reporting
Timeline
Bus Operator
Duluth Transit Authority
10.2022 - Current
Corrections Officer
Arrowhead Regional Corrections- Northeast Regional Corrections Center
06.2022 - 08.2022
Security Counselor
Minnesota Sex Offender Program
11.2016 - 05.2022
Security Officer
Duluth Entertainment Convention Center
09.2013 - 12.2019
Service Staff
sailboats Inc.
08.2011 - 10.2016
High School Diploma -
Two Harbors High School
Associates - Criminal Justice
Fond-Du-Lac Tribal and Community College