Windows, Mac OS, Dealer Trak
NICHOLAS OH
Internet Sales/Fleet Manager
Burbank,CA
Summary
Bilingual individual with expert sales and communication skills. Composed persona known for having excellent drive. Insightful [Internet Sales Manager] with [10+] years of customer service experience.
Overview
1
1
Language
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Internet Sales Manager/Finance Manger Prospect
GENESIS OF GLENDALE / GLENDALE HYUNDAI
Glendale, CA
04.2019 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Undergoing training as a Finance Manager with major emphasis on back-end sales products.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Senior Credit Analyst
HANMI BANK, CORPORATE BANKING CENTER
Los Angeles, CA
12.2015 - 10.2018
- Assessing and making credit risk rating recommendations based on, source/use of funds; evaluating the subject industry with in-depth analysis of economic factors, historical and normalized financial performance, and identifying and mitigating the key credit risks.
- Conducted presentations to upper management and executive teams for loan recommendations.
- Performed credit reviews on corporations to assess financial conditions.
- Prioritized tasks to meet or exceed timelines and supervised multiple responsibilities at same time.
- Offered insight to upper management regarding credit decisions.
Business Operations Manager
PRECIOUS ACCESSORIES, INC.
Los Angeles, CA
10.2011 - 12.2015
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Conducted the restructuring of the corporation’s main e-commerce website to a more lucrative platform (Magento).
- Recruited, hired, mentored and trained 49 staff on business procedures, policies, duties and customer care methods.
- Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences.
Investment Officer
HANMI BANK
Los Angeles, CA
10.2009 - 09.2011
- Closely interacting with correspondent banks and financial institutions to bring potential funding sources and creating investment opportunities.
- Researched and shared recommendations on stock market trends and economic forecasts to support portfolio decisions.
- Developed and presented detailed analysis of investment performance, portfolio attributes and benchmark composition to evaluate investment strategies.
- Cultivated client relationships through high levels of direct communication to maintain customer loyalty.
Education
Bachelor of Science - Business Administration, Finance and Economics
California State University Of Northridge
Northridge 08.2006 - 05.2010
Skills
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Software
Timeline
Internet Sales Manager/Finance Manger Prospect
GENESIS OF GLENDALE / GLENDALE HYUNDAI
04.2019 - Current
Senior Credit Analyst
HANMI BANK, CORPORATE BANKING CENTER
12.2015 - 10.2018
Business Operations Manager
PRECIOUS ACCESSORIES, INC.
10.2011 - 12.2015
Investment Officer
HANMI BANK
10.2009 - 09.2011
Bachelor of Science - Business Administration, Finance and Economics
California State University Of Northridge
08.2006 - 05.2010
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