Nicholas Papanicolaou
Grayslake,IL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Planet Fitness
Mundelein, IL
06.2021 - 06.2023
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Followed policies and procedures to meet or exceed established performance requirements.
- Addressed inquiries, resolved customer issues, and managed customer relations.
- Answered phone calls from customers promptly and courteously.
- Maintained gym equipment
- Signed up new members
Education
Some College (No Degree) - General Studies
College of Lake County
Grayslake, ILSkills
- Team Collaboration
- Clerical Support
- Inbound and Outbound Calling
- Customer Support
- Customer Service
- Complaint Handling
References
References available upon request.
Timeline
Customer Service Associate
Planet Fitness
06.2021 - 06.2023
Some College (No Degree) - General Studies
College of Lake County
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