Nicholas Paul

Sunnyvale,CA

Summary

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.

Overview

years of professional experience

Work History

Assistant Store Manager

Dicks Sporting Goods

02.2017 - 01.2024

Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Maximized profits by reducing shrinkage through loss prevention strategies.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.

Warehouse Lead

Sports Authority

03.2013 - 05.2016

Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
Streamlined order processing for faster turnaround times and increased customer satisfaction.
Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
Enhanced employee productivity with comprehensive training programs and performance evaluations.
Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.

Server

Tarragon

02.2014 - 08.2014

Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Baker/Food Preparation Worker

Sweet Tomatoes

11.2012 - 03.2013

Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.

Education

High School Diploma -

Homestead High School

Cupertino, CA

06.2013

Skills

Stock management
Loss Prevention
Records Management
Operations Oversight
Department Oversight

Attention to Detail
Team Building and Leadership
Hiring and Training
Store Opening and Closing
Shift Scheduling

Camping

I've been an avid camper for over 20 years.

Timeline