Nicholas Pickens
Evergreen Park,IL
Summary
Hello I’m Nicholas Pickens the skills I will be brings is
Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing.
Reliable professional in logistics and materials handling, known for high productivity levels and efficient task completion. Possess specialized skills in inventory management, safe lifting techniques, and equipment operation. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.
Skilled laborer with background in freight, stock, and material moving. Have experience in safely handling materials, operating equipment, and ensuring efficiency in warehouse settings. Strong organizational skills with ability to prioritize tasks effectively for smooth operations. Made impact by streamlining inventory processes, reducing turnaround time for loading and unloading shipments.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2024
2024
years of professional experience
Work History
Ramp Agent
Frontier Airlines
Chicago, Illinois
11.2020 - 04.2023
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
Customer Service Representative
Fairplay General Store
Oak Lawn, Illinois
03.2018 - 08.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Packing, Shipping, and Receiving Assembler
Solo Cup Company
Chicago, IL
12.2016 - 07.2018
- Verified accuracy of incoming and outgoing shipments against purchase orders, invoices, bills of lading and other records.
- Organized warehouse inventory by item, type, size or product code.
- Assembled shipping containers with packing materials and products according to customer specifications.
- Received incoming shipments from vendors and inspected contents for quality assurance purposes.
Delivery Driver
Amazon
Chicago, IL
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified accuracy of items loaded onto truck against shipping documents.
Utility Worker
Chicago Public Schools, Hubbard high school
Chicago, IL
- Inspected and repaired electrical, mechanical, hydraulic, and pneumatic systems.
- Maintained and operated pumps, valves, compressors, boilers, turbines and related equipment.
- Performed preventive maintenance on utility system components.
- Monitored water levels in tanks and reservoirs to ensure adequate supply of water for operations.
Day Porter
Chicago Public Schools CPS
Chicago, IL, IL
- Sweep, mop, and buff floors; vacuum carpets and rugs; shampoo carpets and upholstery; clean restrooms, lobbies, hallways, stairwells, elevators, walkways; empty trash receptacles.
- Dust furniture and fixtures; polish metalwork on doors and hardware; replace air fresheners and deodorizers.
- Clean windowsills and window coverings including blinds or curtains; wipe down walls and baseboards with cleaning solutions.
- Clean mirrors and glass surfaces using appropriate cleaning materials; apply protective coatings to preserve shine.
- Wash walls to remove dirt buildup or scuffs from the surface of the wall; strip wax off floors when necessary.
Patient Transporter
Christ Hospital
Evergreen Park, Illinois
- Greeted and assisted patients in wheelchairs to their appointments.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Maintained cleanliness of transport vehicles and equipment.
Education
High School Diploma -
Hubbard High School
Chicago, IL06-2014
Some College (No Degree) - Medical Assistant
Everest College - Chicago
Chicago, ILSkills
- Ramp Generator Operation
- Aviation and transportation
- Heavy Lifting
- Security processes
- Arrival/departure procedures
- Aircraft Restocking
- Complaint resolution
- Call Management
- Visual Merchandising
- Customer Relationships
- Truck unloading
- Safety methods
- Patient-transport equipment
- Patient Safety
- Mortuary collaboration
- Medical Documentation
- Patient transportation
- Trash pickup
- Security awareness
- Building Maintenance
- Floor maintenance
- Dusting furniture
- Janitorial duties
Timeline
Ramp Agent
Frontier Airlines
11.2020 - 04.2023
Customer Service Representative
Fairplay General Store
03.2018 - 08.2019
Packing, Shipping, and Receiving Assembler
Solo Cup Company
12.2016 - 07.2018
Delivery Driver
Amazon
Utility Worker
Chicago Public Schools, Hubbard high school
Day Porter
Chicago Public Schools CPS
Patient Transporter
Christ Hospital
High School Diploma -
Hubbard High School
Some College (No Degree) - Medical Assistant
Everest College - Chicago