Nicholas Possenti
Aston ,PA
Summary
Motivated and reliable individual with a strong work ethic and a passion for learning. Quick to adapt in fast-paced environments, with the ability to pick up new skills efficiently. A dedicated team player who also demonstrates leadership qualities when needed, consistently contributing to group success while taking initiative to get the job done right.
Overview
5
5
years of professional experience
Work History
Server
Olive Garden Restaurant
Springfield, Pa
09.2024 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Assisted in training new servers on restaurant policies and service techniques.
- Collaborated with kitchen staff to coordinate timely meal delivery for guests.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Resolved guest concerns promptly to uphold restaurant reputation and satisfaction.
- Recommended menu items based on guest preferences, boosting sales through upselling techniques.
- Processed payments accurately, managing cash register transactions effectively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales Associate
Elevated Remodeling
Pennsville, NJ
06.2023 - 02.2024
- Assisted customers in identifying remodeling needs and selecting appropriate products.
- Demonstrated product features and benefits to enhance customer understanding.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Conducted market research to identify trends and competitive offerings in remodeling services.
- Provided ongoing support to customers post-sale, ensuring successful project completion.
- Built relationships with customers to encourage repeat business.
Code Enforcement Officer
Darby Borough
Darby, PA
01.2021 - 2023
- Conducted inspections to identify code violations and ensure compliance with local regulations.
- Reviewed building permit applications for adherence to zoning laws and safety standards.
- Collaborated with property owners to develop corrective action plans for violations.
- Engaged with community members to educate on code enforcement policies and procedures.
Education
High School Diploma -
Garnet Valley
Glen Mills, PA06.2020
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- Cleanliness standards
- Quality control
- Relationship management
- Task prioritization
- Multitasking and organization
- Positive and professional
- Team player
- Reliability
- Team leadership
- Problem-solving
- Excellent communication
Timeline
Server
Olive Garden Restaurant
09.2024 - Current
Sales Associate
Elevated Remodeling
06.2023 - 02.2024
Code Enforcement Officer
Darby Borough
01.2021 - 2023
High School Diploma -
Garnet Valley