Results driven leader and team developer. Successful in driving profit and customer service. Looking to advance up the chain in a loyal company.
Overview
10
10
years of professional experience
Work History
Operations Manager
Academy Sports + Outdoors
Kennesaw, GA
07.2022 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Staffing Supervisor
The Reserves Network
Smyrna, Georgia
02.2022 - 07.2022
Streamlined recruitment efforts for better efficiency, reducing time to fill open positions.
Facilitated conflict resolution between employees when necessary, fostering a positive work environment conducive to productivity and growth.
Coordinated closely with human resources to ensure a smooth transition for new hires, from the interview process through their first days on the job.
Conducted thorough candidate screenings, including interviews and reference checks, to ensure quality hires.
Softlines Manager
Dick's Sporting Goods
Kennesaw, GA
03.2021 - 02.2022
Coordinated seasonal resets and new product launches for the softlines department, ensuring timely execution and minimal disruption to daily operations.
Maintained high standards of store presentation by regularly reviewing floor layouts, signage, and cleanliness protocols.
Increased overall store profitability with proactive merchandising strategies, optimizing product placement, and visual displays.
Developed strong relationships with vendors, negotiating favorable terms and conditions for optimal inventory levels and timely deliveries.
Logistics Manager
Academy Sports + Outdoors
Hiram, Georgia
08.2015 - 03.2021
Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
Directed shipping and receiving of wide range of products daily.
Improved on-time delivery rates by optimizing transportation routes and scheduling.