Nicholas Quarterman
Dynamic leader with a proven track record in guiding teams, managing complex projects, and driving strategic objectives. Expertise in developing efficient processes that uphold high standards while aligning team efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence, alongside strong abilities in client engagement, resource navigation, and needs assessment. Adept at fostering effective teamwork and adaptability, consistently delivering tangible results through exceptional communication, problem-solving skills, and empathetic guidance.
Work History
Reentry Peer Navigator
7 Months- Guided students through campus and community resource navigation.
- Supported confidential peer conversations using active listening and referral protocols.
- Coordinated outreach efforts connecting students with academic and wellness services.
- Documented student interactions accurately in case management records.
- Enhanced client engagement by providing personalized support and resources tailored to individual needs.
- Developed strong relationships with community organizations in order to expand available resources for clients seeking assistance.
Co-Owner / Manager
5 Years 4 Months- Lead direct sales efforts by contacting potential buyers and negotiating contracts
- Manage day-to-day marketing activities, including social media promotion and customer engagement
- Coordinate operations to ensure timely fulfillment of customer orders and high service quality
Lead / Forklift Operator
1 Year- Supervised a team of five associates in a high-volume distribution environment
- Operated forklifts to pick, pull, and stage orders accurately and safely
- Improved customer satisfaction by increasing efficiency, maintaining organization, and training team members on best practices
Service Technician / Roofer
1 Year- Provided mobile roofing services for commercial clients across the Southeast
- Diagnosed and resolved roofing issues with strong attention to detail and safety
- Collaborated with team members to complete projects on schedule and to quality standards
Education
Associate of Arts - Psychology
- 3.5 GPA
- Professional Development: Assistant for reentry department
- SCC Rising Project President
- Extracurricular Activities: Involved in Outreach and resource fairs for community
Welding Certification - Welding
Skills
Accomplishments
Certified Recovery Coach through Connecticut Community for Addiction Recovery (CCAR) as a NAADAC Approved Education Provider
Certification
Welding in Stick, MIG, & TiIG