Nicholas Reyes
Pennsauken,NJ
Summary
Experienced Building Maintenance professional offering 20+ years of experience in providing comprehensive maintenance and repairs to commercial and residential buildings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Account Manager
Campus Services Group
Wayne, PA
03.2025 - Current
- **Client Relationship Management**: Regularly engage with clients to understand their evolving needs and ensure service alignment.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Enhanced team performance with regular training sessions on product knowledge and customer service excellence.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Renovation Project Manager
DJM Rentals
Puerto Rico
02.2023 - 11.2024
- Managed property maintenance schedules and vendor relationships to enhance service quality and tenant satisfaction.
- Managed tenant communications effectively, addressing concerns promptly to maintain positive landlord-tenant relations.
- Oversaw renovation projects from inception to completion, ensuring timely delivery within budgetary constraints and quality standards.
- Trained and supervised staff on best practices in property management and maintenance procedures for optimal results.
Maintenance Supervisor
Kaiserman Company, Rittenhouse Claridge
01.2018 - 01.2023
- Responsible for overseeing the area maintenance projects. Selected as an “Acting Member” of the Maintenance Leadership Team.
- Communicated between maintenance technicians and business partners which included but not limited to Production, Facilities, and Engineering.
- Coordinated the area maintenance team’s training, performance goals, and development plans.
- Handled the coordination, evaluation, and continuous improvements of the department/team.
- Estimated project cost, managed workload, interacted with vendors, developed specifications, tested enhancements and drove changes.
- Responsible for keeping track of inventory and ordering appliances and hardware as needed.
- Responsible for hiring and training new employees.
- Involved in terminating employees and issuing disciplinary actions when necessary.
Assistant Supervisor
Kaiserman Company, Philadelphia Bourse Building
01.2011 - 01.2015
- Supervised the implementation of preventative/annual equipment maintenance programs, reduced equipment downtime and spoilage significantly.
- Established and implemented an equipment work order history to improve performance.
- Achieved a “No Lost Time” accident rate in a 3-year period.
- Formalized a program to issue and control all safety permits for the plant.
Maintenance
Kaiserman Company, Rittenhouse Claridge
01.2008 - 01.2011
- Designed and presented formal and on the job maintenance programs.
- Planned the process for tank decommissioning, ensuring compliance with all OSHA and EPA standards.
Junior Mechanic
Kaiserman Company, Rittenhouse Claridge
04.2006 - 01.2008
- Cleaned and supplied designated building areas.
- Performed and documented routine inspections and maintenance activities.
- Carried out heavy cleansing tasks and special projects (painting, snow removal, HVAC, plumbing, electrical, carpentry).
Education
Diesel Mechanic -
Universal Technical School
Essington, PA01-2008
HS Diploma - undefined
Pennsauken HS
Pennsauken, NJ01-2006
Skills
- Leadership
- Good Interpersonal Skills
- Time Management
- Problem Solving
- Flexibility
- Teamwork
- Technical Expertise
- Multitasking
- Detail Oriented
- Proficient in Spanish and English
- Microsoft Office
- Yardi
- Boilers
- Cooling Towers
- Sump Pumps
- Carpentry
- Electrical
- Plumbing
- PTAC
- Mini Split Systems
- Water Softener Equipment
- Domestic Water Pumps
- Some HVAC
Certification
- OSHA
- Delval
- Fair Housing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Account Manager
Campus Services Group
03.2025 - Current
Renovation Project Manager
DJM Rentals
02.2023 - 11.2024
Maintenance Supervisor
Kaiserman Company, Rittenhouse Claridge
01.2018 - 01.2023
Assistant Supervisor
Kaiserman Company, Philadelphia Bourse Building
01.2011 - 01.2015
Maintenance
Kaiserman Company, Rittenhouse Claridge
01.2008 - 01.2011
Junior Mechanic
Kaiserman Company, Rittenhouse Claridge
04.2006 - 01.2008
HS Diploma - undefined
Pennsauken HS
Diesel Mechanic -
Universal Technical School