NICHOLAS RIZK
Williamsburg
Summary
Knowledgeable Lowe's employee with strong background in providing exceptional customer service and support. Successfully handled customer inquiries and resolved issues efficiently while maintaining high satisfaction levels. Demonstrated effective communication and problem-solving abilities in fast-paced environments. Experienced leading others to maintain efficient and accurate results.
Overview
7
7
years of professional experience
Work History
Merchandising Service Associate
Lowes Home Improvment
11.2023 - Current
- Collaborated with team members and helped direct resets to efficiently and accurately complete goals.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Helped train and assist new hires to ensure the team's overall success.
- Exemplified a strong work ethic by reliably completing assigned tasks on time.
Landscaper
Williamsburg
07.2018 - 09.2022
- Mulched gardens, placed sod and adjusted soils to provide optimal growth potential
- Developed lasting customer relationships and grew network over time
Intramural Sports Referee
Randolph-Macon College
11.2021 - 05.2022
- Promoted good sportsmanship among players
- Communicated with fans, coaches, players and other umpires
- Explained and taught regulations and rules to players and coaches
- Notified players, coaches and officiating team of rule infractions and relevant penalties
Construction Laborer
Taylor'd Renovations
06.2021 - 08.2021
- Assisted in renovation of a house through completing many acts of manual labor
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards
Warehouse Packer
Christmas Mouse
06.2020 - 09.2020
- Organized items on racks, shelves and bins to maintain established order
- Reviewed orders to verify products met specifications
Education
Bachelor of Arts - History, Journalism
Randolph-Macon College
Ashland, VABachelor of Science - Accounting And Finance
Liberty University Online
Lynchburg, VA06-2026
Skills
- Collaboration skills
- Organization skills
- Computer proficiency
- Problem solving
- Time management
- Patience and tolerance
Timeline
Merchandising Service Associate
Lowes Home Improvment
11.2023 - Current
Intramural Sports Referee
Randolph-Macon College
11.2021 - 05.2022
Construction Laborer
Taylor'd Renovations
06.2021 - 08.2021
Warehouse Packer
Christmas Mouse
06.2020 - 09.2020
Landscaper
Williamsburg
07.2018 - 09.2022
Bachelor of Arts - History, Journalism
Randolph-Macon College
Bachelor of Science - Accounting And Finance
Liberty University Online
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