Nicholas Salvatore
San Diego,CA
Summary
Dynamic professional with a proven track record in customer service and digital marketing. Skilled in communication and adaptability, I excel in creating memorable customer experiences and driving brand awareness. Leveraging organizational skills and a knack for problem-solving, I consistently exceed performance goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Desk Representative
EOS Fitness
01.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Made telephone inquiry calls and updated customer billing information.
- Maintained gym cleanliness by wiping down machines, restocking paper towels, and regular bathroom checks.
Brand Ambassador
Spikeball
07.2021 - Current
- Increase brand awareness through event marketing, demonstrations, and brand promotion
- Increase sales revenue through social media marketing
Valet Driver
PMC Valet
04.2022 - 09.2022
- Recorded make, model, and exact location of each parked vehicle for easy retrieval
- Parked and retrieved cars carefully to prevent damage and avoid delays
- Maintained cleanliness of work sites, parking spaces, and guest service stations
- Delivered guest vehicles smoothly and met the diverse needs of customers
Sales Associate
Quiksilver
08.2021 - 04.2022
- Engaged with customers to build rapport and loyalty
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Processed product returns and assisted customers with other selections
Host/Foodrunner
Fuji Japanese Steakhouse
09.2020 - 07.2021
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Assisted servers in preparing and delivering food to customers
Education
B.A - Cultural Anthropology
San Diego State University
San Diego, CA05.2025
Associate of Arts - International Business
College of Charleston
Charleston, SC05.2022
Highschool Diploma -
Severna Park High School
Severna Park, MD05.2020
Skills
- Customer service
- Adaptability
- Communication
- Organizational Skills
- Digital Marketing
- Public Speaking
- Problem-solving skills
- Time management
Certification
CPR Certification, American Heart Association, 04/18/23, 04/01/25
Volunteer Experience
- Sunrise Senior Living, 02/01/18, 07/01/18, Walked to the local senior living center where I would do chores around the grounds, spend time with the elderly, and would host events for them to participate in such as trivia or bingo night.
- Reading Partners Volunteer, 03/01/21, 04/01/22, Would meet with a 1st grade student from a local school in the Charleston area twice a week to teach them how to read and write.
Timeline
Service Desk Representative
EOS Fitness
01.2023 - Current
Valet Driver
PMC Valet
04.2022 - 09.2022
Sales Associate
Quiksilver
08.2021 - 04.2022
Brand Ambassador
Spikeball
07.2021 - Current
Host/Foodrunner
Fuji Japanese Steakhouse
09.2020 - 07.2021
B.A - Cultural Anthropology
San Diego State University
Associate of Arts - International Business
College of Charleston
Highschool Diploma -
Severna Park High School
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