Nicholas Samuel Balich
Lake Stevens,WA
Summary
Results-driven sales and account management professional with more than 20 years of experience driving revenue growth, expanding market penetration, and cultivating long-term client relationships across retail, direct, indirect, and MDU channels. Known for combining consultative selling, operational leadership, and cross-functional partnership to deliver business growth, improve customer experience, and strengthen strategic stakeholder relationships.
Overview
9
9
years of professional experience
Work History
Community Account Representative 3 (Bulk)
Comcast
Seattle, WA
01.2024 - Current
- Delivered product presentations and customer education initiatives that strengthened stakeholder relationships, supported product adoption, and enhanced service effectiveness.
- Led operational rollouts involving CXB, Managed WiFi, and traditional bulk solutions through strong communication, problem-solving, and execution discipline.
- Drove cross-functional coordination to align internal teams with property owner expectations, elevate the resident experience, and support contractual compliance.
Community Account Professional
Comcast
Seattle, WA
01.2022 - 01.2024
- Drove subscriber growth and product penetration across the assigned territory through targeted sales execution and strategic account management.
- Managed relationships with property management and leasing teams across more than 70 MDU properties, supporting retention, onsite engagement, and revenue performance.
- Applied product expertise, sales tools, and consultative selling strategies to strengthen performance and improve the customer experience.
Indirect Sales Account Executive
Comcast
Lynnwood, WA
01.2017 - 01.2021
- Resolved customer escalations with urgency and professionalism to protect client satisfaction and reinforce partner confidence.
- Maintained merchandising and collateral compliance across assigned accounts, ensuring alignment with brand and operational standards.
- Identified partnership opportunities that expanded market reach and contributed to long-term business growth.
- Coordinated market events that increased dealer visibility, strengthened brand presence, and supported sales engagement.
Education
Bachelor of Science - Business Management
University of Arizona
Associate Degree - undefined
Phoenix College
Skills
- Strategic Account Management
- Revenue Growth
- Business Development
- Cross-Functional Collaboration
- Stakeholder Engagement
- Consultative Selling
- Customer Experience
- Conflict Resolution
- Market Expansion
- Operational Execution
- Project Management
- Relationship Building
Professional Recognition
Diamond Winner, Q3 2022, Emerald Winner, August–September 2022, Employee of the Year, Indirect Sales, 2021, Elite Winner, 2018, Top Performer Award, Xfinity Indirect, 2017–2019
Timeline
Community Account Representative 3 (Bulk)
Comcast
01.2024 - Current
Community Account Professional
Comcast
01.2022 - 01.2024
Indirect Sales Account Executive
Comcast
01.2017 - 01.2021
Associate Degree - undefined
Phoenix College
Bachelor of Science - Business Management
University of Arizona