Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Schooley

Columbus,OH

Summary

Dynamic Service Center Manager with proven expertise in customer service, team building, and employee training. Dedicated to enhancing operational efficiency and achieving financial goals through effective inventory management and performance oversight.

Overview

7
7
years of professional experience

Work History

Service Center Manager

Valvoline Instant Oil
Columbus, OH
02.2024 - Current
  • Managed daily operations and staff scheduling to enhance service center efficiency.
  • Trained and mentored team members in customer service protocols.
  • Monitored financial performance and achieved goals to support overall service center success.
  • Oversaw inventory management and ensured product availability.
  • Developed key holders and future managers through targeted training and mentorship.
  • Ensure the team follows VIOC procedures and standards.
  • Handle customer complaints and difficult situations.

Landscaping Manager

Avascapes
Columbus, OH
01.2020 - 08.2023
  • Managed landscaping projects from design to execution for diverse clients.
  • Supervised and trained a team of landscapers on best practices and safety protocols.
  • Developed maintenance schedules for various landscapes to ensure optimal health and appearance.

Education

Briggs High School
Columbus, Ohio

Skills

  • Inventory management
  • P&L
  • Employee training
  • Team development
  • Customer service

Timeline

Service Center Manager

Valvoline Instant Oil
02.2024 - Current

Landscaping Manager

Avascapes
01.2020 - 08.2023

Briggs High School
Nicholas Schooley