
Dynamic and results-driven professional with extensive experience in the restaurant industry. Proven track record in team leadership and customer service, enhancing guest experiences through effective promotional strategies. Skilled in inventory management and conflict resolution, consistently achieving operational excellence and driving customer satisfaction.
Oversaw daily activities to ensure smooth workflow.
Directed food logistics, upholding stringent food percentage standards.
Organized work shifts for front of house personnel.
Utilized Microsoft Excel and Word to generate mail invoices.
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Staff management
Conflict resolution
Sales strategies