Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Smith

Raymore,MO

Summary

Knowledgeable and dedicated business professional with extensive experience in the retail and service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Specialized in quality, speed and process optimization, along with exceptional problem solving skills. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
08.2021 - Current
  • Responded to guest inquiries, complaints, and special requests to increase customer satisfaction.
  • Operated stores cash-office on a daily basis.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Handled cash effectively and with care on a daily basis.

Laborer

Teague Lumber Co.
04.2020 - 08.2021
  • Seasonal position during summer.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Organized materials, tools, and equipment to supply team members.
  • Performed general housekeeping and cleaning tasks.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.

Delivery Driver

Papa Johns International Inc.
01.2021 - 05.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Handled cash effectively with precise accuracy.

Education

Associate of Arts - Business

Metropolitan Community College - Kansas City
Kansas City, MO
05.2023

High School Diploma -

Raymore-Peculiar Sr. High School
Peculiar, MO
05.2021

Skills

  • POS Transactions
  • Guest Satisfaction
  • Expert Cash Handling
  • Issue Resolution
  • Thrives in fast-paced environments
  • New hire training

Timeline

Guest Advocate

Target
08.2021 - Current

Delivery Driver

Papa Johns International Inc.
01.2021 - 05.2021

Laborer

Teague Lumber Co.
04.2020 - 08.2021

Associate of Arts - Business

Metropolitan Community College - Kansas City

High School Diploma -

Raymore-Peculiar Sr. High School
Nicholas Smith