Armon Williams
Indianapolis,IN
Summary
Knowledgeable Guest Service Representative experienced in busy store/workplace settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members/and managment.
Overview
5
5
years of professional experience
Work History
Guest Advocate
Target
Indianapolis, IN
11.2018 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
Cashier
McDonald's
Indianapolis, IN
06.2017 - 11.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Bachelor of Science - Exercise Science
IUPUI
Indianapolis, IN06.2024
Skills
- Payment Processing
- Personable Demeanor
- Product Sales
- Item Pickup and Delivery
- POS Transactions
- Guest Inquiries
Timeline
Guest Advocate
Target
11.2018 - Current
Cashier
McDonald's
06.2017 - 11.2018
Bachelor of Science - Exercise Science
IUPUI
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